At Damian Flash, we want you to be satisfied with your purchase. This policy explains how returns and refunds are handled for orders made through our website.
Returns
Since we operate on a Cash on Delivery (COD) basis, you can request a return only if the product is defective, damaged, or incorrect. To initiate a return, please contact us within 7 days of receiving your order at [email protected].
Our team will guide you on how to return the item safely. Please ensure the product is unused, in its original packaging, and includes all accessories and manuals.
Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, a refund will be issued as a replacement product, since we operate on COD and do not process cash refunds.
Exchanges
If you received a defective or incorrect item, you may request an exchange. We will send the correct or replacement product after we receive the returned item.
Contact Us
For any questions regarding returns, refunds, or exchanges, please contact us at [email protected].